Discussion-Questions-business-and-finance-homework-help
Please address the below listed questions in APA format.
Question 1. Investigate on the internet the various ways (interviews, focus groups, surveys, etc.) to collect the voice of the customer, and discuss the advantages and disadvantages of each method
Question 2: Read the article that presents the application of Six Sigma in research and development firms. Summarize the “lessons learned†in this article, and explain how you would apply the lessons at your job or work. (Article is attached)